Help
FAQs
How do I place an order?
Send us an enquiry with the products and quantities you need. We reply with availability, pricing and delivery details, and confirm the order with you before anything is processed.
What do you sell?
Kitchen utensils and practical kitchen accessories: cooking tools, food preparation tools, baking essentials and everyday kitchen extras.
Where are you based?
Strain Trading Ltd is a UK company based at 3 Boundary Way, Belfast, Northern Ireland, BT13 1DU. This is a business address, not a retail store or collection point.
Do you have a physical shop?
No. We sell online only and dispatch orders to your delivery address.
Can I get a specific colour?
Colour options vary by product and by stock. Tell us what you are looking for in your enquiry and we will confirm what is currently available.
How do I chase an existing order?
Use the contact form, select “Existing Order” and include your order number so we can look it up quickly.